We don't require an account for an order to be placed, but it does make receiving invoices and placing new orders quicker.

Click on 'My account' at the top of every page and then 'create an account'.

A VAT invoice will be emailed to you at the time of ordering. It will also be available within your customer account.

Yes, purchase orders via email are more than welcome. Please read the information found here to know what is required.

No. We do not currently accept orders or payment over the telephone.

No. Due to environemental concerns we don't have a printed catalogue. All of our products and pricing can be found on our website.

Yes! Our bulk discounts are displayed on each product for all in-stock items. Bulk discounts can be discussed on manufacturer-shipped items by emailing sales@industracare.com

Customers can choose whether or not to view prices including VAT by toggling the VAT switch at the top of each page.

Absolutely, we welcome all orders from consumers and end users, as well as businesses, charities or government.

To save time, you can subscribe to any product to be re-ordered automatically and delivered at a frequency that suits you. There are no contracts or commitments, cancel any time.

We offer FREE NEXT DAY delivery for all orders over £50 (including VAT). You can see a full list of delivery costs here.

For all in-stock items, we aim for same day shipping for all orders placed before 3pm Monday to Friday. Manufacturer-shipped items may have a longer lead time. All information can be found here.

We currently ship via Royal Mail and DPD. You can find our full delivery information here.

We want to make our products as accessible as possible, as such we have absolutely no minimum order quantity or value.

For all in-stock items, your tracking number will be emailed to you when your order ships. For manufacturer-shipped items please raise a support ticket.

We currently ship across Europe, with the aim of expanding globally soon. You can see the full list of countries we deliver to here.

Our returns information and policy can be found here.

We welcome reviews to be left on Google or via Trustpilot. An email will be sent to you approximately 7 days after your order asking how we did.